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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alejandro Tovilla

Alejandro Tovilla

July 28, 2025

5  out of  5
rating by Alejandro Tovilla
"Excelente servicio y hablan español"
We responded:
"¡Gracias, Alejandro! Me alegra saber que estás satisfecho con nuestro servicio y que aprecias que hablemos español. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Michelle Watt

July 22, 2025

5  out of  5
rating by Michelle Watt
"Randy has been amazing to work with. He responded in a timely manner and was extremely helpful with the information that was given to me."
We responded:
"Michelle, thank you for your wonderful feedback! I'm happy to hear that our office was responsive and helpful with the information you needed. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Kraig Rapp

July 18, 2025

5  out of  5
rating by Kraig Rapp
"Danielle was really easy to work with! She took the time and explained how insurance works for my classic car. Explaining the types of insurance i could get and helping me adjust the deductibles and changes here and there all while over the phone! 5/5 stars! Thank you Danielle!"
We responded:
"Thank you for your review, Kraig! I'm happy to hear that Danielle made the process smooth and informative for you. Our team is dedicated to providing clear and helpful guidance, especially for unique needs like classic insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Heidi Woods

July 16, 2025

1  out of  5
rating by Heidi Woods
"I had dropped off a document in his office. I met with Randy a couple of months later and asked if the document had been processed. He said they didn't have it. Instead of saying it might have been misplaced, he said "How do I know that you actually dropped it off?" In other words, he insinuated I was lying. A few days later, I was contacted by his office to say they had found the document."
We responded:
"I'm sorry I made you feel this way. This really was not my intent. I'm glad we were able to find the document. I hope you have a great day."
Profile photo of Makayla Gillespie

Makayla Gillespie

July 3, 2025

5  out of  5
rating by Makayla Gillespie
"I had an excellent experience working with Fredy Martinez for my insurance needs. He was professional, knowledgeable, and extremely patient in answering all of my questions. I truly appreciate his responsiveness and dedication to making the process smooth and stress-free. If you’re looking for someone reliable and trustworthy to help with insurance, I highly recommend Fredy at State Farm!"
We responded:
"Thank you for your review, Makayla! I'm happy to hear about your positive experience with Fredy. His professionalism and dedication are truly valued in our office. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Kayla

July 3, 2025

5  out of  5
rating by Kayla
"Randy was so helpful with helping me find an affordable insurance! He was very kind and attentive and gave lots of helpful information!"
We responded:
"Thank you for your review, Kayla! I'm happy to hear that Randy was able to assist you in finding affordable insurance and provide you with valuable information. We appreciate your feedback and are here if you need anything else!"
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Ricardo. Orellana

July 1, 2025

5  out of  5
rating by Ricardo. Orellana
"Excelente"
We responded:
"Thank you, Ricardo, for your excellent feedback! I'm glad to know you're satisfied with our service."
Profile photo of Delfi Chaparro

Delfi Chaparro

June 6, 2025

5  out of  5
rating by Delfi Chaparro
"Freddy was great!!"
We responded:
"Thank you, Delfi! I'm happy to hear that Freddy provided you with excellent service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Howard Garcia

May 28, 2025

5  out of  5
rating by Howard Garcia
"Muy buena atención"
We responded:
"¡Gracias, Howard! Nos alegra saber que recibiste una atención excelente. Si necesitas algo más o tienes preguntas, estamos aquí para ayudarte."
Profile photo of Adelino Mariz

Adelino Mariz

May 23, 2025

5  out of  5
rating by Adelino Mariz
"Es la mejor agencia de seguro que he tenido el trato que me ha brindado el amigo Freddy Martinez a sido expectacular se ha centrado en mis necesidades y me ha brindado el seguro perfecto entre costo y aseguranza de mi carro estoy feliz de estar con una buena agencia y un buen agente"
We responded:
"¡Gracias, Adelino! Nos alegra saber que estás satisfecho con el servicio que Freddy te ha brindado. Nos esforzamos por ofrecer seguros que se adapten a tus necesidades y es un placer saber que lo hemos logrado. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por confiar en nosotros!"
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paxton s

May 12, 2025

5  out of  5
rating by paxton s
"fredy was a great help with saving me $300 on my insurance"
We responded:
"Thank you, Paxton, for sharing your experience! I'm glad Fredy was able to assist you in saving $300 on your insurance. It's wonderful to know our team is making a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Dezy Desire

May 9, 2025

5  out of  5
rating by Dezy Desire
"Freddy was great and helpful !"
We responded:
"Thank you, Dezy, for your wonderful feedback! I'm happy to hear that Freddy was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Maria Melendez

Maria Melendez

May 5, 2025

5  out of  5
rating by Maria Melendez
"Fredy me orientó muy bien. Agradecida"
We responded:
"¡Gracias, Maria! Me alegra saber que Fredy te orientó de manera satisfactoria. Estamos aquí para ayudarte con cualquier otra necesidad que tengas. ¡No dudes en contactarnos!"
Profile photo of Nilson Soriano

Nilson Soriano

April 24, 2025

5  out of  5
rating by Nilson Soriano
"Excelente atención muy amables. Precios justos!!!"
We responded:
"¡Gracias, Nilson! Me alegra saber que recibiste una atención excelente y encontraste nuestros precios justos. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Saludos!"
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Memin Bolanos

April 22, 2025

5  out of  5
rating by Memin Bolanos
"excelente servicio fredy el agente en español siempre me ayuda en todo lo que necesito sobre mis seguros de carros"
We responded:
"¡Gracias, Memin! Nos alegra saber que Fredy ha sido de gran ayuda para ti con tus seguros de carros. Estamos aquí para asistirte con cualquier otra necesidad que tengas. ¡Apreciamos mucho tu confianza en nosotros!"
Profile photo of Keith Moore

Keith Moore

April 22, 2025

5  out of  5
rating by Keith Moore
"Randy and his State Farm office/associates are extremely helpful, courteous and proactive. Above all, very knowledgeable. Just completed an annual review of multiple policies and picked up some insights I hadn’t considered or had contemplated previously. Very productive meeting!!"
We responded:
"Thank you, Keith! I’m glad to hear that you found our team helpful and knowledgeable. It’s great that the annual review provided you with useful information. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Carlos

Carlos

April 21, 2025

5  out of  5
rating by Carlos
"Buen asesoramiento de parte del señor freddy Atento Y busca tu mejor opción Lo recomiendo"
We responded:
"¡Gracias, Carlos! Me alegra saber que Freddy te brindó un asesoramiento atento y encontró la mejor opción para ti. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Richard Daniel Cordero valera

Richard Daniel Cordero valera

April 15, 2025

5  out of  5
rating by Richard Daniel Cordero valera
"Excelente trabajo y trato .."
We responded:
"¡Gracias, Richard! Estamos muy contentos de saber que estás satisfecho con nuestro trabajo y trato. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Cynthia Kukla

Cynthia Kukla

April 15, 2025

5  out of  5
rating by Cynthia Kukla
"My agent, Randy Wagner, always makes time to give me detailed information on the issues I have with my home and auto insurance with S. F. He provides personal service every time. There are times where he dug deep to find the best possible solution on good rates and he just helped me today with some tricky wording of my letter to property owners nextdoor whose damaged trees might provide damage to my house."
We responded:
"Thank you, Cynthia, for sharing your experience! I'm happy to know that we could assist with your insurance needs and provide the detailed information you were looking for. It's great to hear that the personal service and effort to find the best solutions have been helpful, especially with the recent situation involving your neighbors. If you have any more questions or need further assistance, please don't hesitate to reach out."
Profile photo of Alejandra Nava Villanueva

Alejandra Nava Villanueva

April 15, 2025

5  out of  5
rating by Alejandra Nava Villanueva
"Fredy was really helpful, he explained me all the type of insurances they work with and helped me choose which worked better for me. He also speaks spanish and that’s a huge plus for non native english speakers like me! Thank you Fredy!"
We responded:
"Thank you, Alejandra, for sharing your experience! I'm happy to know that Fredy was able to assist you effectively and provide explanations in Spanish. It's great to hear that his support made a difference for you. If you have any more questions, feel free to reach out anytime!"
Profile photo of Alana Rodriguez

Alana Rodriguez

April 15, 2025

5  out of  5
rating by Alana Rodriguez
"Fredy is amazing and was really attentive to help me open my first insurance policy🙏! He also speaks spanish."
We responded:
"Thank you, Alana, for sharing your experience! I'm glad to hear that Fredy was attentive in helping you open your first insurance policy. It's wonderful to know that his ability to speak Spanish made the process even smoother for you. If you have any more questions, feel free to reach out!"
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Rudy Reyes

April 14, 2025

5  out of  5
rating by Rudy Reyes
"Fredi me ayudo con lo que necesitaba fue muy amable gracias por su buen servicio"
We responded:
"¡Gracias, Rudy! Me alegra saber que Fredi pudo ayudarte con amabilidad. Apreciamos mucho tu reconocimiento a nuestro servicio. Si necesitas más asistencia o tienes alguna pregunta, estamos aquí para ayudarte."
Profile photo of Rudy Reyes

Rudy Reyes

April 14, 2025

5  out of  5
rating by Rudy Reyes
"Fredi me ayudo con lo que necesitaba fue muy amable gracias por su buen servicio"
We responded:
"¡Gracias, Rudy! Me alegra saber que Fredi pudo ayudarte con amabilidad. Apreciamos mucho tu reconocimiento a nuestro servicio. Si necesitas más asistencia o tienes alguna pregunta, estamos aquí para ayudarte."
Profile photo of Myriam Rojas

Myriam Rojas

March 18, 2025

5  out of  5
rating by Myriam Rojas
"Very well , Freddy Martinez was very efficient and professional .⭐⭐⭐⭐⭐. Thanks."
We responded:
"Thank you, Myriam, for sharing your experience! I'm glad to know that Freddy's efficiency and professionalism made a positive impact. Should you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Jim Mullins

Jim Mullins

November 21, 2024

5  out of  5
rating by Jim Mullins
"Awesome to work with and I know we are in good hands with Randy!"
We responded:
"Jim, thank you for the fantastic review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help! - Randy Wagner - State Farm Insurance Agent, Cincinnati, OH"